Frequently Asked Questions

How do I adjust my pillow?

Just a few pointers to get you started:

– Unzip cover for a rare glimpse of the fill inside your new pillow.
– Play around with different amounts of natural fill to find the desired comfort, loft, and feel.
– Remember to take your sleeping style into account so you can adjust the fill accordingly.
– Store extra fill in the dark blue bag provided and keep handy for nights when you need a little added lift.
– Don’t forget to zip up your Everpillow so you don’t make a mess of your room.
– Mix, knead and fluff your pillow for the perfect feel, comfort, and support.

Made by us, perfected by you.

What pillow is best for my sleeping style?

Because you’re not a one-size-fits-all kind of person, we make two shapes of Everpillow and three types of fill. The Original is a traditional-sized pillow. The Curve is curve-shaped, naturally. We have found both types work for all styles of sleep – back, stomach, side, and the crazy-all- over-style sleeper. Side sleepers love the way The Curve Everpillow cuddles and wraps around their shoulders and neck. Back sleepers love it, too.

The power of the Everpillow is in your ability to customize its loft, feel, and comfort to fit your unique sleep style. Stomach sleepers typically need a low-lofted pillow. Side sleepers need an Everpillow that has the perfect amount of fill to support their neck in proper spinal alignment. Back sleepers typically should have the perfect amount of fill to just support your neck and head for good sleeping and comfort.

The mix of Kapok and Latex Blend is the most popular pillow fill for all styles of sleep. If you have never slept with an Everpillow, we suggest the Latex-Kapok Blend for a pillow that is supportive and soft at the same time.

Ultimately, Everpillow is made by us, but perfected by YOU for every sleep position and style.

How is Everpillow shipped and packaged?

Each Everpillow comes boxed and compressed in a vacuum reusable bag that can easily be re-compressed for future travel. Compress, throw in a suitcase, and off you go…creating memories around the world. You can even keep your ugly Christmas sweaters in the vacuum bag and store them for next year’s ugly sweater party.

Included in your box is a Everpillow storage bag that comes in handy when removing extra fill to customize your pillow to the desired loft and feel. No running around the house looking for a storage bucket or trash bag. We got you covered. Remember…made by us, perfected by you.

How do I wash my pillow?

  • Remove as much fill as possible and set aside.
  • Turn pillow cover inside out and wash in cold water with gentle detergent.
  • Hang dry or dry on cool, then refill pillow to desired feel, comfort, and support.

What if I need extra fill to make my Everpillow really big and high?

We overstuff our pillows so even the largest humans are happy with the height of the loft. But just in case, you can visit our product page to purchase extra fill. AND…we’ll include Request a Refill instructions in your Everpillow packaging to receive a FREE 1-lb. bag of fill 18 months from the date of purchase.

Are there smells, chemicals and off gassing I should be concerned about?

Everpillows are made with organic cotton, 100% natural latex punch noodles, and natural Kapok silk. Stuff from earth made by us, perfected by you. No smelly hot memory foams, gels, or polyurethane fills.

By nature, 100% natural latex rubber emits a faint, slightly sweet odor. However, due to our handmade mixing and stuffing of the Everpillow, the lingering smell is typically very minimal and the large majority of people will not be bothered by it. In fact, some cite the natural odor as an advantage when selecting a latex pillow. For more information, see What is Natural Latex?

This natural latex smell will dissipate over time and is completely harmless.  Some choose to toss their Latex Everpillow into the dryer on cool to speed up the process.

What is Kapok?

Ceiba pentandra is a tropical tree of the order Malvales and the family Malvaceae (previously separated in the family Bombacaceae), native to Mexico, Central America and the Caribbean, northern South America, and (as the variety C. pentandra var. guineensis) to tropical west Africa. A somewhat smaller variety is found throughout southern Asia and the East Indies. Kapok is the most used common name for the tree, and may also refer to the cotton-like fluff obtained from its seed pods. The tree is cultivated for the seed fibre, particularly in south-east Asia, and is also known as Java cotton, Java kapok, silk-cotton, samauma, or ceiba.

Kapok’s qualities make it popular for filling pillows, upholstery, and even life preservers, but its use has dramatically declined since the introduction of polyester/polyurethane foams.

Kapok is currently experiencing a small revival, thanks to its all-natural characteristics.

Careful — kapok is flammable!

Unfortunately kapok is extremely flammable. We recommend no cigar, cigarette or other crazy candles or incense too close to your Kapok filled Everpillow.  

While flammability is a viable concern, be aware that many traditional bedding products are treated with really nasty fire-retardant chemicals like, formaldehyde. Is kapok’s flammability more of a concern than exposure to potentially dangerous chemicals? I would prefer kapok to a lot of the potentially toxic fire-retardant pillows currently available!

What is Natural Latex?

Natural rubber, also called India rubber or caoutchouc, as initially produced, consists of polymers of the organic compound isoprene, with minor impurities of other organic compounds, plus water. Malaysia and Indonesia are two of the leading rubber producers. Forms of polyisoprene that are used as natural rubbers are classified as elastomers.

Currently, rubber is harvested mainly in the form of latex from the rubber tree or others, predominantly in Malaysia and Indonesia. The latex is a sticky, milky colloid drawn off by making incisions in the bark and collecting the fluid in vessels in a process called “tapping.” The latex is then refined into rubber ready for commercial processing. In major areas, latex is allowed to coagulate in the collection cup. The coagulated lumps are collected and processed into dry forms for marketing.

Natural rubber is used extensively in many applications and products, either alone or in combination with other materials. In most of its useful forms, it has a large stretch ratio and high resilience, and is extremely waterproof.

Some have found natural latex can have a smell they are not accustomed to. It is completely harmless and dissipates with time.  Some have found that by tossing your latex Everpillow in the dryer on cool will speed this process up.

Can I rip off the law label?

Yes! It is entirely up to you. We want you to feel comfortable. We suggest you take a photo of it or save it in a file. You won’t get arrested and the FBI won’t be calling you if you do choose to remove it.

Do you make a King size Everpillow?

We know how to make them, but have found that the long length of a king-size pillow causes the natural fill to move to the ends, leaving the head unsupported. We hear from king mattress owners that a king-size pillow “looks better when I make my bed.” So, yes, we could sell you one, but the reason we don’t is because we know it won’t support your head well. And it just feels wrong to sell something for looks, knowing it won’t be best for your sleep.

What is your return policy?

Because Everpillow is made by us, but perfected by you, we offer a 100-day-try-it-customize-it-sleep-on-it period. We’re confident that after a few nights of adjusting the proper amount of fill to your desired loft, feel, and comfort you will be extremely satisfied. After all, the power to create your perfect pillow is in your hands. Give it a week or two for your body to adjust to a new natural product. If, for some reason, you can’t make it work, visit our Return Page and fill out a Request for a Return form. Once we receive your returned Everpillow, we will process a full refund for you.

Can I test out Everpillow before I buy it?

Only in your imagination…mainly because we don’t currently have a brick and mortar store. But, the power of the Everpillow is that we make it and you get to perfect it. It is a fully customizable and adjustable pillow for every sleep style, position, and body. It’s also the reason we offer a 100-day-try-it-customize-it-sleep-on-it period. See What is your return policy?

Do you ship Everpillow everywhere?

Yes. We offer free shipping withinthe continental USA.Just like our pillows, youcan also customize your shipping speed. If you want it faster, choose express options and evaluate the added expense. Extra charges also apply for shipping to Hawaii, Alaska, Canada, and beyond, and will be calculated during check-out. For shipments to Canada, we recommend shipping to a P.O. Box on the U.S. border and arranging to have your pillow driven over the border to avoid having to pay freight charges or taxes imposed by Canada.

I’m interested in becoming an Everpillow affiiate, how do I do so?

You can apply to be an InfiniteMoon Affiliate by visiting our Become an Affiliate page.

Where do you make Everpillow?

Everpillow is made here in Colorado. We are committed to cut, sew, stuff, and package your pillow right here in the USA. We believe in providing jobs to people who need help and producing the highest quality products for your sleep and comfort.