Frequently Asked Questions

How do I adjust my pillow?

Just a few pointers to get you started:

– Unzip cover for a rare glimpse of the fill inside your new pillow
– Play around with different amounts of natural fill to find the desired comfort, loft and feel.
– Remember to take your sleeping style into account so you can adjust the fill accordingly.
– Store extra fill in the dark blue bag provided and keep handy for nights when you need a little added lift.
– Don’t forget to zip up your Everpillow so you don’t make a mess of your room.
– Mix, Knead and fluff your pillow to the perfect feel, comfort and support.

Made by us, perfected by you

What pillow is best for my sleeping style?

You are not one size fits all kind of person.

We made you two shapes of Everpillow of the three types of fill. The Original is a traditional sized pillow and the other is the Curve shape. We have found both types work for all styles of sleep, back, stomach, side and the crazy all over person. A lot of side sleepers love the Curve Everpillow as it cuddles and wraps around their shoulders and neck. It can also be used as a back sleeper.

The power of each Everpillow is the ability to customize your loft, feel and comfort. Stomach sleepers typically need a low lofted pillow. Side sleepers need an Everpillow that has the perfect amount of fill to support their neck in proper spinal alignment. Back sleepers typically should have the perfect amount of fill to just support your neck and head for good sleeping and comfort.

The mix of Kapok and Latex Blend fill is the most popular pillow for all styles of sleep.

Ultimately Everpillow is made by us, perfected by you for every sleep position and style.

How is Everpillow shipped and packaged?

Each Everpillow comes boxed and compressed in a vacuum reusable bag. You can re-compress your Everpillow for future travel. Compress it, throw it in a suitcase and start creating memories around the world. You can even put your ugly Christmas sweaters in the vacuum bag and store them for next ugly sweater party.

Included in your box is an Everpillow fill storage bag. This comes in handy when you want to remove extra fill to customize your pillow to your desired loft and feel. No running around the house looking for a storage bucket or trash bag. We got you covered. Remember, made by us, perfected by you.

How do I wash my pillow?

We recommend removing as much of the fill as possible and set aside. Turn your pillow cover inside out. Wash your cover in cold water with light detergent. We recommend hang drying your cover or dry on cool. Once dry, add your natural fill back to your Everpillow to create your desired feel, comfort and support.

Made by us, perfected by you.

What if I need extra fill to make my Everpillow really big and high?

We overstuff our pillows to make sure the largest humans are happy with the loft of the pillow. But just in case, you can visit our product page to purchase extra fill. Included in your Everpillow packaging is Request a Refill instruction to receive a FREE 1 lb fill after 18 months from purchase.

Are there smells, chemicals and off gassing I should be concerned about?

We don’t use smelly, hot memory foams or gels. We stay away from polyurethane fills.

We use organic cotton in our covers, 100% natural latex punch noodles and natural Kapok silk. Stuff from earth made by us, perfected by you.

100% natural latex rubber, by nature, does have a certain odor. However with Everpillow, due to the hand made mixing and stuffing the lingering smell is typically very minimal and often described as somewhat sweet. While there is nothing in Everpillow that is harmful, it does permit a certain smell that people may notice. The large majority of people will not be bothered by the faint, slightly sweet smell of natural latex, and some cite it as an advantage when selecting a latex pillow. See What is Natural Latex for more information

Kapok silk has no odor and considered hypoallergenic. See What is Kapok for more information.

What is Kapok?

Ceiba pentandra is a tropical tree of the order Malvales and the family Malvaceae (previously separated in the family Bombacaceae), native to Mexico, Central America and the Caribbean, northern South America, and (as the variety C. pentandra var. guineensis) to tropical west Africa. A somewhat smaller variety is found throughout southern Asia and the East Indies. Kapok is the most used common name for the tree and may also refer to the cotton-like fluff obtained from its seed pods. The tree is cultivated for the seed fibre, particularly in south-east Asia, and is also known as the Java cotton, Java kapok, silk-cotton, samauma, or ceiba.

Kapok’s qualities have made it popular for filling pillows, upholstery, and even life preservers, but its use has dramatically declined since the introduction of polyester/polyurethane foams.

Kapok is currently experiencing a small revival thanks to its all-natural characteristics.

Careful — kapok is flammable!

Unfortunately kapok is extremely flammable. We recommend no cigar, cigarette or other crazy candles or incense too close to your Kapok filled Everpillow.  

While flammability is a viable concern, be aware that many traditional bedding products are treated with really nasty chemicals like formaldehyde to make them fire retardant. Is kapok’s flammability more of a concern than exposure to potentially dangerous chemicals? I would prefer kapok to a lot of the potentially toxic fire-retardant pillows currently available!

What is Natural Latex?

Natural rubber, also called India rubber or caoutchouc, as initially produced, consists of polymers of the organic compound isoprene, with minor impurities of other organic compounds, plus water. Malaysia and Indonesia are two of the leading rubber producers. Forms of polyisoprene that are used as natural rubbers are classified as elastomers.

Currently, rubber is harvested mainly in the form of the latex from the rubber tree or others. The latex is a sticky, milky colloid drawn off by making incisions in the bark and collecting the fluid in vessels in a process called “tapping”. The latex then is refined into rubber ready for commercial processing. In major areas, latex is allowed to coagulate in the collection cup. The coagulated lumps are collected and processed into dry forms for marketing.

Natural rubber is used extensively in many applications and products, either alone or in combination with other materials. In most of its useful forms, it has a large stretch ratio and high resilience, and is extremely waterproof.

Can I rip off the law label?

Yes! It is entirely up to you. We want you to feel comfortable. We suggest you take a photo of it or save it in a file. You won’t get arrested and the FBI won’t be calling you if you do choose to remove it.

Do you make a King size Everpillow?

We know you all with king mattresses want a king Everpillow. We hear, “It looks better when I make my bed.” We know how to make them and sell them, but we have found that with the long length of the king size pillow the natural fill tends to move to the end of the pillows and not support your head. So, yes, we could sell you one but we know it won’t work well in supporting your head. It just feels wrong to sell something for looks and knowing it won’t be best for sleep.

What is your return policy?

You have a 100 day try it, customize it, sleep on it period. The Everpillow is made by us, but perfected by you. We are confident after a few nights of adjusting the proper amount of fill to your desired loft, feel and comfort you will be extremely satisfied. You have the power in your hands.

Give it a week or two as your body is adjusting to a new natural product. If for some reason you can’t make it work, visit our Return page, and fill out a request for a return. We will process you a full refund when we receive your Everpillow.

Can I test out Everpillow before I buy it?

Only in your imagination. We don’t have a brick and mortar store as of now. But that is the power of the Everpillow….We made it and you get to perfect it. It is a fully customizable and adjustable pillow for every sleep style, position and body.

Do you ship Everpillow everywhere?

Yes.  We ship for free to the continental USA.  Just like our pillows you can even customize your shipping speed. If you want it faster, choose express options and evaluate the added expense.  Shipping to Hawaii, Alaska, Canada and beyond have extra charges as well. All this will be calculated in your shopping cart.

I’m interested in becoming an Everpillow affiiate, how do I do so?

You can apply to be an Infinitemoon Affiliate by visiting our Become an Affiliate page.

Where do you make Everpillow?

We make them here in Colorado.  We are committed to cut, sew, stuff and package your pillow right here in the USA.  We believe in providing jobs to people who need help and producing the highest quality products for your sleep and comfort.